Booking Multiple Vouchers (Couple, Family, Groups)
To make a booking using your Experience Vouchers together as a duo or group please follow the below instructions:
1. Go to Home Page - www.redballoon.com.au
2. In the top right hand corner of the screen select USE VOUCHER
3. When this opens, click on "ADD ANOTHER VOUCHER CODE" in blue writing in the middle of the screen. This will take you to another redemption screen.
4. Press on the plus button to add the amount of vouchers that you need.
5. Enter your voucher codes. Then click on SUBMIT.
6. Log into your account or register under NEW TO REDBALLOON.
7. Click on BOOK AS A GROUP to book the vouchers together
8. Enter the date(s) on which you would like to take your experience. If you only have one date of interest, simply request the same date twice.
9. Enter your contact details.
10. Tick to agree to the terms and conditions.
11. Click on CONFIRM REQUEST
12. It will take you back and show that you can edit the vouchers again. If you don’t need to, click on SUBMIT REQUEST
You will notice that the experience providers details are on the screen at this point. You are now in direct contact with the experience provider and if you have any questions about the day, please feel free to contact them directly.
You have now successfully activated your voucher. The experience provider will contact you within 48 hours to confirm your requested dates.
* Please Note: Most Experience Providers recommend you book at least 3 weeks in advance to avoid disappointment. You should allow more time if requesting a booking during peak times (such as weekends or holidays).