Welcome to RedBalloon

We're here to help.

Browse our Help Centre topics below to find answers to your RedBalloon questions.


How To: Search the Website

Website Search Tips

When searching through the RedBalloon website, it can sometimes be difficult to find what you're looking for especially if you're not 100% sure yourself!

Here are a few handy hints in order to refine your search options and find what your looking for faster! The first step is always head to www.redballoon.com.au

If you are unable to find what you're looking for through the category pages located at the top of the website, then next step is to try the search bar located in the top right corner of the site.

Once the results have been shown, to reduce the options listed , you can further refine your search by using the filter's on the left hand side of the page.


If you have any further difficulties find the experience or product you are looking for, please call us on 1300 875 500 and we would be more than happy to assist you direct.

Always remember, the best gifts can't be wrapped!

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    Libby Soderholm

    Very difficult website and hard to navigate.  Have to keep ringing and put on hold, Won't use redballoon again


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