Lost Gift Vouchers
- If a RedBalloon Gift Voucher is received and subsequently lost, the recipient may be eligible to have a replacement voucher emailed to them.
- Conditions for replacement of lost RedBalloon Gift Vouchers:
- The voucher is still valid and has not yet been exchanged or used.
- Proof of purchase is provided; either an order number, purchaser's full name or purchaser's email address.
- RedBalloon is able to correctly verify you as the original recipient.
- Please note it is the voucher recipient's responsibility to obtain and then provide RedBalloon with all required verification details. Failure to do so will mean no replacement voucher can be issued.