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How to: Check my Gift Card balance

Gift cards are valid for 36 months from the date of issue if purchased on or after the 18th October 2017 (if the gift card was purchased prior to 18th October 2017, it will be valid for 12 months from the date of purchase). If the date of issue is not specified on the gift card, you should contact RedBalloon to ascertain the expiry date.
The gift card expiry date and balance can be checked at any time by calling our gift card call centre 1300 554 268, or you may check online here. Simply enter the gift card number and the 4-digit pin code.
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