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Types of vouchers

Experience Vouchers

  • Valid for 36 months from purchase date if purchased on or after 18/10/2017 (Valid for 12 months from purchase date if purchased before 18/10/2017).  After the first 12 months of validity, the value of the voucher (amount paid) will be available.
  • Can be refunded within 14 days
  • Can be swapped for another experience
  • Sent via email or post

Gift Vouchers

  • Valid for 36 months from purchase date if purchased on or after 18/10/2017 (Valid for 12 months from purchase date if purchased before 18/10/2017).
  • Cannot be refunded
  • Can be used for any experience or gift product available on the RedBalloon website.
  • Can be used in conjunctions with gift cards and cash payment methods.
  • Sent via email or post

Gift Cards

  • Valid for 36 months from purchase date if purchased on or after 18/10/2017 (Valid for 12 months from purchase date if purchased before 18/10/2017)
  • Cannot be refunded
  • Can be used for any experience or gift product available on the RedBalloon website.
  • Can be used in conjunctions with gift cards and cash payment methods.
  • Purchased in a retail outlet
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